Two Factor Authentication

Two factor authentication is an extra layer of security for your Settlement/Energy Manager account. This process uses your regular account login as well as a randomly generated code sent to a personal form of communication to enforce two forms of security.

In order to use this functionality you need to setup a second layer of authentication either through text to your phone (SMS), or through your Email. When the new two factor authentication requirement is set, the first time you sign into your account you will be prompted with the following screen. When at this screen you will need to choose either SMS, or Email from the drop down menu. Depending on your choice you must enter a valid phone number or email address. Once entered, you will click the "Enable" button.

A 5 digit code will be sent to the phone number or email address of your choice. You will then have 3 minutes to enter the provided code, and press "Authenticate" at the screen below.

Once you have entered the 5 digit code, you have completed the two factor authentication by successfully entering your password and the code provided. You will then be prompted with the below screen. From here you can choose to trust the browser you are currently working in - this means that as long as you log into Settlement Manager or Energy Manager with the same account from the same location and browser you will not need to re-perform the two factor authentication steps again as long as you are not inactive for 30 days or more.

When you are successfully logged into the Settlement or Energy Manager website you can modify your two factor authentication method by navigating to "My Profile" which can be found by clicking the user icon in the top right hand corner of the website. At this page you can change your method from Phone to email, and back.